We accept exchanges and returns for products up to 30 days from when it is shipped out. We know life gets busy and it's easy to let those 30 days slip by... Please try on your new Blueseventy gear as soon as possible upon receiving to confirm the fit and comfort. 

Please scroll down to see the policy for exchanges and returns on different gear purchased through www.blueseventy.eu.

At Blueseventy we take pride in producing the world’s best swimming products, and we stand behind our materials and manufacturing processes. We are committed to delivering products free of defects and of the highest quality.

If for any reason you aren't satisfied with your purchase from Blueseventy, please feel free to contact us for a return or exchange of your item. 

To submit a return or exchange request please email us: 

Email: eu@blueseventy.com

Please include your name, phone, email and the order number along with the item you would like to return or exchange. For an exchange, please include the new size or style you would like to order. 

PLEASE NOTE:

• You must contact us prior to shipping back your items to ensure they are returned to the correct location and with the proper identification. Items received back without prior approval may be returned to the sender.
• All items must be returned clean and dry. If you try your item in the water, please make sure to thoroughly rinse it and allow it to dry fully before packaging to ship back. Items returned wet, dirty or damaged are subject to a restocking fee.
• Warranty claims are handled separately - please visit our Warranty Page to review all information and submit a warranty claim.

WETSUITS

Take it for a Swim! (This won't affect your ability to get a refund).

Wetsuits should have a snug fit when on dry land; they typically feel more comfortable in the water. If your suit feels a bit tight, we encourage you to take a practice swim and see how it feels. Make sure to review our Wetsuit Fit Tips to ensure you have the suit on completely and adjusted well for optimal fit and comfort. 

Wetsuits are eligible for return or exchange within 30 days from when it ships. 

Please DO NOT modify the suit (ie trimming the legs or arms) until you are 100% sure you will not be exchanging or returning. Suits must be in like new conditions, without damage or modifications.

Please return any accessories (mesh bag), and tags that came with the wetsuit, even if removed for a trial swim.

Wetsuits not returned in dry, clean, undamaged condition or without any included accessories (such as the mesh bag) may be subject to a restocking fee. 

COMPETITION SWIM / TECH SUITS

Due to the delicate nature of competition suits - our returns policy is very specific. Please contact us to get assistance with sizing to help get the best race-fit the prior to purchasing.

Competition Swim Exchanges:

We want to ensure that you are in the correct fitting suit for you - if your suit doesn't fit correctly, we'll get you in the right size.

Competition suits are eligible for exchanges within 30 days from the day they ship. Please do not wait until your meet to try on the suit!!

Competition Swim Returns:

Competition Swimwear can be returned or exchanged as long as they have not yet been swam in. Please try your new suit on to confirm the fit as soon as you receive it but do not swim in the suit until you know it fits as you desire.

Suits that have been swam in are not eligible for a refund, but can receive store credit or be exchanged.

APPAREL, ACCESSORIES, & EQUIPMENT 

Tri Apparel, Accessories, Goggles, Practice Swimwear and Bags are all eligible for exchange or return with 30 days from the day they ship. Please remember to try on or check your item right away so that those 30 days don't accidentally slip by!

Please return items with all packaging in like new condition. If items are received that show obvious signs of use or damage your return may be rejected. 

Practice Swimwear: Please do not remove the tags or hygienic liner (women's) from swimwear items until you are sure you will be keeping the item. We cannot accept returns of practice swimwear that no longer have the tags or liner in place.